Category Archives: Blog

Issue Resolution: Transform Your Worst Hour Into Your Finest

What if your most important moment of integrity is right after you lose it? Every business will face growth and attrition, and a certain amount of near-unavoidable attrition - natural attrition - is part of operation; decision makers come and go, politics happen, properties are bought and sold. What we can control, however, is attrition due to…
Read more

Driving Quality in Your Landscape/Snow Business

Would your last big prospect say you separated from the crowd on value? Let's imagine being that decision-maker for a moment. You are an HOA President, an industrial facility Engineer, a medical campus Director. Every decision is both opportunistic and endangering; produce maximum value, at best price, with least risk - or else. Decision time…
Read more

Small Stuff, Big Benefits

What if I could convince you in 30 seconds that not every "big gain" requires a big initiative? The lesson came from what seemed the unlikeliest of sources: a Salvation Army bell-ringer in 2016. That December day I scraped up my leftover change for a normal moment: crisp winter air, a pure silver bell, that…
Read more

Which Services are Most Profitable?

Which Services are Most Profitable? Do you know which services have the best profits or are you just guessing? Stop guessing – deploy BOSS! Focus your time and resources where they will count the most. https://youtu.be/vSwyAet1Wc8 Hear Harvesters Ed Laflamme and Bill Arman with The Harvest Group touch on this at a BOSS®LM client conference.…
Read more